Business Benefits

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PODStar seamlessly automates the data flow between your Drivers, Office Staff and Management to ensure a guaranteed paperless environment.


“Touchstar’s PODstar system has revolutionised our delivery service. As well as saving time, the real-time visibility offered by the system means problems can be acted on immediately rather than waiting for a driver to return to the depot. Mistakes have been reduced, productivity has been increased and duplication of effort has been eradicated. Drivers aren’t slowed down by paper processes and managers are able to make informed decisions thanks to the increased flow of accurate information."
Aaron Buss, Transport Manager, VJ Technology


PODStar will bring tangible and immediate benefits to your operation, including;


OPERATIONAL / GENERAL BENEFITS

  • Paperless & Automated System reduces error rates
  • Save time & money wasted in the search for lost POD paperwork
  • Optimised delivery performance resulting in enhanced customer satisfaction
  • Fuel reduction & improved carbon footprint through efficient routing
  • Enhanced safety of drivers and the general public through automated vehicle reminders & checks.
  • Optimise your compliance. Ability to show vehicle Check documents on mobile device in the event they are stopped by VOSA. Vehicle Check documents can be viewed at the roadside for the previous 30 days.
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FINANCIAL & ADMINISTRATION BENEFITS

  • Improved cash flow & reduced debtor days through faster invoicing
  • Rapid ROI through improvements in workforce productivity
  • Quickly view productivity by individual resource or vehicle, enabling you to determine sources of profit or loss
  • PODs are instantly emailed to all relevant personnel …. No more waiting for drivers to return or manual transfer of paperwork between depot and HQ
  • Associated reduction in volume of credit notes
  • Onsite disputes can be actioned immediately (either resolved on site, or the depot can be notified so mistakes can be rectified quickly)
  • Ability to customise the descriptions used to record discrepancies. Fewer mistakes arising from poor driver handwriting
  • The PodStar System optimises delivery runs to ensure an optimal drop sequence based on historic route intelligence resulting in reduced manual route planning, fuel saving & more jobs completed

IT BENEFITS

  • Adoption of Microsoft Azure provides an inherently flexible platform. By use of the cloud, infrastructure can now be delivered at the click of a switch within single or multiple locations.
  • System is scalable and can match varying bandwidth requirements, automatically aligning itself to take account of demand fluctuations or organic growth of business
  • Software as a service (SAAS) - Instead of installing and maintaining software yourself, you simply access it via the Internet, freeing yourself from complex software and hardware management. Access to PODStar applications is easy, the only requirement is an Internet connection. Each user can easily customize applications to fit their business processes without affecting the common infrastructure. These customisations are unique to each company or user and are always preserved through regular upgrades, with less customer risk and much lower adoption costs.
  • Cloud-based system only transfers updated files. Reliable transmission of data can be achieved even in instances where connectivity is intermittent or unreliable.
  • A comprehensive API integration capability with a full guide and personal support from an in-house engineer to get you up and running in the shortest possible time. Full published interface API with comprehensive manual, telephone or onsite support
  • The customer Portal can be configured for multiple customers allowing them to input their own jobs, monitor /track their jobs in real time, recall and view POD photos and videos. The net result is increased customer satisfaction
  • Software designed to ISO27001 standards
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